Effective Date: 25/03/2025
At Manarebrave, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping methods, estimated delivery times, and other important details regarding your order's shipment. By placing an order on our website, you agree to the following terms.
1. Shipping Destinations
We currently ship to most countries worldwide, including the United States, Canada, Europe, Australia, and select international destinations. If your country is not listed at checkout, please contact our support team for assistance.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may vary during peak seasons or promotional events.
3. Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 7-14 business days | Worldwide |
| Express Shipping | 3-7 business days | Select countries |
| Overnight Shipping | 1-2 business days | Available in select regions |
Delivery times may vary based on your location, customs processing, and carrier delays.
A tracking number will be provided via email once your order has shipped.
4. Shipping Fees
Standard Shipping: Free on orders over [Insert Amount], otherwise calculated at checkout.
Express & Overnight Shipping: Rates are calculated based on destination and package weight.
Any additional customs duties, import taxes, or fees imposed by your country are the responsibility of the customer.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided link. If you do not receive tracking details within 3 business days, contact our support team at support@manarebrave.com.
6. International Shipping & Customs
For international orders:
Customs processing times may vary by country, which can impact delivery times.
Customers are responsible for any import duties, taxes, or clearance fees imposed by local authorities.
Refused or undeliverable shipments due to unpaid customs fees will not be eligible for refunds.
7. Lost, Stolen, or Delayed Shipments
Lost Packages: If your order has not arrived within 30 days, contact us for assistance.
Stolen Packages: We are not responsible for lost or stolen packages once marked as delivered. Consider choosing a secure delivery location.
Delayed Shipments: Delays due to weather, customs, or carrier issues are beyond our control. We will work with carriers to resolve any issues promptly.
8. Address Changes & Order Modifications
Shipping addresses cannot be changed after an order has been processed.
Ensure your shipping details are correct before placing an order.
If you need to cancel or modify an order, contact us within 12 hours of purchase.
9. Contact Us
For any shipping-related inquiries, contact our support team:
Business Name: Manarebrave
Email: support@manarebrave.com
Business Hours: 9:00 AM – 9:00 PM
Support: 24/7 via Live Chat
Phone: (+351) 920768271
Address: Bloco 5, Apt 4403, Avenida Sá Carneiro, Vila Nova, 8200-340 Albufeira, Portugal